Contact Us

We love hearing from our pet-loving community! Whether you have a question about your order, need help with a product, or just want to say hi — we're here for you.

Get in Touch

📧 Email: tksnova7@gmail.com

⏱ Response Time: Within 24–48 hours, Monday through Friday

What We Can Help With

• Order status and tracking
• Returns, exchanges, and refunds
• Damaged or incorrect items
• Product questions and recommendations
• General feedback and suggestions

Before You Reach Out

You might find a quick answer in our FAQ page. We cover the most common questions about shipping, returns, tracking, and more.

We appreciate your patience and will get back to you as soon as possible. Thank you for being part of the TKS NOVA family! 🐾